Every practice says they’re full. We explain, in English, what to do next.
On video calls, Amber explains how the search for a therapy place in Germany works, and together you work out where to look next. The first step is a free 15-minute intro call.
The calls cover the German system and your next step in it.
1 · Where you stand
You tell Amber about your insurance, the practices you’ve written to and what came back, and you don’t need the German words for any of it.
2 · The main doors
The main doors are the first consultation at a practice, the appointment service on 116 117, and Kostenerstattung, where an insurer can sometimes pay for a private therapist. Insurers decide case by case.
3 · Your next step
Together you pick one thing to try next.
Sometimes you need a person who knows the system
Amber, one of our founders, offers 1:1 video calls in English.
15 minutes · free
Intro call
Tell Amber where your search stands, and pick one next step together.
Practical help with the German system, not therapy or psychological counselling. Amber can’t arrange a therapy place or a faster appointment for you.
Book a free intro callWhy we’re building this
We kept hearing the same story. People in Germany decide to start psychotherapy, write to practice after practice and get silence or a no. That’s the system, not them.
A long wait, and rules you’re expected to know
In Germany, for people with statutory health insurance, the average wait from the first consultation with a psychotherapist to the start of therapy was 142 days (DPtV Report Psychotherapie 2023, KBV billing data Q1 2019). Amber’s calls are about the route into therapy and its rules, explained in English.
Frequently asked questions
What is Syncd Health?
Syncd Health is a Berlin company building structured pre-therapy care. It gives practical help to people in Germany who have decided on psychotherapy and are stuck in the search for a place. Today that means 1:1 video calls in English with Amber, one of its two co-founders.
Does Syncd Health provide medical advice or treatment?
No. Syncd Health does not provide medical advice, diagnosis, or treatment. Our offers are practical help and information on finding your way into therapy.
Where can I turn in a crisis?
Our offers are not a crisis service. In an emergency, call 112 and say where you are first, slowly. If you are in crisis and need someone to talk to, call Telefonseelsorge on 0800 111 0 111, 0800 111 0 222 or 116 123 (free, 24/7, German only).
The two of us
Ricki
Co-Founder
Ricki (they/them) builds the technology behind Syncd Health, with a degree in business informatics and years of software engineering.
Amber
Co-Founder
Amber holds a degree in psychology and brings years of operational experience. She shapes how our offers support people.
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